Privacy and Policy

This page describes the website management methods with regard to processing the personal data of users who visit it. This is a disclosure provided according to Art. 13 of Italian Legislative Decree no. 196/2003

Law regarding personal data protection of those who use the web services of the company, which can be accessed at:

corresponding to the homepage of the official website. The disclosure applies only to this site and not to other websites that may be accessed via links. The disclosure is also based on Recommendation no. 2/2001 that the European authorities adopted for the protection of personal data, assembled in the Group established by Art. 29 of Directive no. 95/46/CE, on May 17, 2001 to establish minimum requirements for collecting personal data on-line, and, in particular, the method, timing and nature of information that data controllers must supply to users when they connect to web pages, regardless of the purpose of the visit.

After using this site, data related to persons identified or identifiable, may be processed.

The data controller is Keraglass Industries S.r.l. - single member limited liability company, in the person of its pro tempore legal representative

Processing related to the web services of this website takes place at the registered office and is only handled by the technical staff of the department in charge of processing, or by persons in charge of occasional maintenance operations. No data derived from the web service is communicated or disseminated. The personal data provided by users who request informative material (bulletins, CD-ROMs, catalogues, price lists, answers to questions, documents, etc.) are used only to perform the service requested.

Navigation data Computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of internet communication protocols. This information is not collected to be associated with identified parties, but by their very nature may, through processing and association with data held by third parties, allow users to be identified. This category of data includes IP addresses or domain names of computers used by users connecting to the site, the URI (Uniform Resource Identifier) ​​of requested resources, the time of request, the method used to submit the request to the server, the size of the file obtained in reply, the numerical code indicating the status of the reply provided by the server (successful, error, etc.) and other parameters regarding the operating system and computer environment of the user.

These data are used only to obtain anonymous statistical information on site use and to check its correct functioning and are deleted immediately after processing. The data may be used to ascertain responsibility in case of hypothetical computer crimes against the site: apart for this possibility, at present data on web contacts do not remain for more than seven days. 
Data provided voluntarily by user The optional, explicit and voluntary sending of electronic mail to the addresses indicated on this website entails the subsequent acquisition of the sender's email, necessary for responding to requests, and of any other personal data included in the message. Specific summary information will be progressively reported or displayed on pages of the website set up for particular services on request.


No personal data about users are acquired by the website. Cookies are not used to transmit information of a personal nature nor are so-called persistent cookies used of any kind or systems for tracking users.

The use of so-called session cookies (which are not stored permanently on the user's computer and disappear when the browser is closed) is strictly limited to the transmission of session identifiers (consisting of random numbers generated by the server,) necessary for enabling safe and efficient browsing of the site. The so-called session cookies used at this website avoid the use of other computer techniques that are potentially detrimental to the confidentiality of user navigation and do not allow acquisition of the personal identification data of the user.

Apart from that specified for navigation data, the user is free to provide personal data or not.
Not submitting data may make it impossible to fulfil requests.

Personal data are processed by automated tools for the time strictly necessary to meet the purposes for which they were collected. Specific security measures are observed to prevent the loss of data, illicit or incorrect use and unauthorised access.

The subjects to whom the personal data refer have the right at any time to obtain confirmation of the existence or otherwise of such data and to know its content and origin, verify its accuracy or request its integration or update or correction (please see Art. 7 of Legislative Decree no. 196/2003). According to this Article, you have the right to request cancellation, transformation into anonymous form or blocking of data processed in violation of the law and oppose, in any case and for legitimate reasons, to their processing. Requests should be sent to the Data Controller.

This is the “Privacy Policy” of this site which is subject to updates.

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